Skip to main contentGeneral Questions
What is Conversimple?
Conversimple is a platform for building voice AI agents. It handles WebRTC infrastructure, audio processing, and conversation management, so you can focus on building your agent’s logic.
How much does it cost?
Check our pricing page for current plans.
Which AI providers are supported?
Currently Gemini is supported. OpenAI, Deepgram, and other providers are coming soon.
Getting Started
How do I get API credentials?
- Sign up at app.conversimple.com
- Navigate to Settings → API Keys
- Generate new API key
- Copy your customer ID
What programming languages are supported?
Currently Python 3.8+. More SDKs coming soon.
Can I use this in production?
Yes! Many customers use Conversimple in production.
Technical Questions
How many conversations can one agent handle?
One agent instance handles one conversation. For multiple conversations, create multiple agent instances. See Multi-Conversation Management.
How do I handle errors?
Implement the on_error callback in your agent. See Error Handling.
No, only the AI can call tools. Tools cannot directly call other tools.
How long can conversations last?
Conversations can last up to 1 hour by default. Contact support for longer conversations.
Tools should complete within 10 seconds. For longer operations, return immediately and notify the user asynchronously.
Voice & Audio
The platform handles all audio processing. Audio is delivered to your tools as transcribed text.
Can users interrupt the AI?
Yes, Conversimple supports natural interruptions.
What languages are supported?
The platform supports the following languages:
Global Languages:
- English
- Spanish
- French
- German
- Italian
- Portuguese
- Russian
- Chinese (Mandarin)
- Japanese
- Korean
- Arabic
Indian Languages:
- Hindi
- Kannada
- Tamil
- Telugu
- Assamese
- Bengali
- Gujarati
- Malayalam
- Marathi
Additional languages may be supported depending on the AI provider. Check with your specific provider for the complete list.
Development
How do I test my agent?
See Testing Your Agent for testing strategies.
Can I use environment variables?
Yes, recommended. See Authentication.
How do I debug issues?
Enable debug logging and check Debugging Guide.
Deployment
Where can I deploy my agent?
Anywhere Python runs: Docker, Kubernetes, VPS, serverless platforms.
How do I handle high traffic?
Scale horizontally by running multiple instances. See Scaling Guide.
Is auto-scaling supported?
Yes, works with Kubernetes HPA and similar tools.
Security
How are API keys secured?
Use environment variables and never commit keys to version control. See Security Guide.
Is data encrypted?
Yes, all connections use TLS/WSS encryption.
Can I use my own database?
Yes, your agent can connect to any database or service.
Billing
How is usage calculated?
Based on conversation minutes and AI provider costs.
Are there rate limits?
Yes, varies by plan. See documentation for details.
Can I get a refund?
See our terms of service for refund policy.
Support
How do I get help?
Where do I report bugs?
Email support@conversimple.com with details and logs.
Next Steps
