The ordinary website widget runs a ConverSimple agent. Existing Concierge Voice is different: it captures and transcribes speech, sends final utterances to your backend, and speaks the text your backend returns. It does not run a ConverSimple LLM or choose tools. The Python SDK is different again: it hosts customer-defined tools for a ConverSimple agent; it is not the browser voice SDK.
If your workflow requires a live person to take over a phone call, review current limits before designing the experience. A flow handoff message is not a completed phone transfer.
Overview
Choose a voice integration
Select the smallest ConverSimple integration that fits your application and business job.
Choose who owns the conversation before choosing an audio transport.