> ## Documentation Index > Fetch the complete documentation index at: https://docs.conversimple.com/llms.txt > Use this file to discover all available pages before exploring further. # FAQ > Frequently asked questions about Conversimple agents. ## General Questions ### What is Conversimple? Conversimple is a platform for building voice AI agents. It handles WebRTC infrastructure, audio processing, and conversation management, so you can focus on building your agent's logic. ### How much does it cost? Check our [pricing page](https://conversimple.com/pricing) for current plans. ### Which AI providers are supported? Currently Gemini is supported. OpenAI, Deepgram, and other providers are coming soon. ## Getting Started ### How do I get API credentials? 1. Sign up at [app.conversimple.com](https://app.conversimple.com) 2. Navigate to Settings → API Keys 3. Generate new API key 4. Copy your customer ID ### What programming languages are supported? Currently Python 3.8+. More SDKs coming soon. ### Can I use this in production? Yes! Many customers use Conversimple in production. ## Technical Questions ### How many conversations can one agent handle? One agent instance handles one conversation. For multiple conversations, create multiple agent instances. See [Multi-Conversation Management](/guides/multi-conversation-management). ### How do I handle errors? Implement the `on_error` callback in your agent. See [Error Handling](/core-concepts/error-handling). ### Can tools call other tools? No, only the AI can call tools. Tools cannot directly call other tools. ### How long can conversations last? Conversations can last up to 1 hour by default. Contact support for longer conversations. ### What's the maximum tool execution time? Tools should complete within 10 seconds. For longer operations, return immediately and notify the user asynchronously. ## Voice & Audio ### What audio formats are supported? The platform handles all audio processing. Audio is delivered to your tools as transcribed text. ### Can users interrupt the AI? Yes, Conversimple supports natural interruptions. ### What languages are supported? The platform supports the following languages: **Global Languages:** * English * Spanish * French * German * Italian * Portuguese * Russian * Chinese (Mandarin) * Japanese * Korean * Arabic **Indian Languages:** * Hindi * Kannada * Tamil * Telugu * Assamese * Bengali * Gujarati * Malayalam * Marathi Additional languages may be supported depending on the AI provider. Check with your specific provider for the complete list. ## Development ### How do I test my agent? See [Testing Your Agent](/guides/testing-your-agent) for testing strategies. ### Can I use environment variables? Yes, recommended. See [Authentication](/core-concepts/authentication). ### How do I debug issues? Enable debug logging and check [Debugging Guide](/guides/debugging). ## Deployment ### Where can I deploy my agent? Anywhere Python runs: Docker, Kubernetes, VPS, serverless platforms. ### How do I handle high traffic? Scale horizontally by running multiple instances. See [Scaling Guide](/guides/scaling). ### Is auto-scaling supported? Yes, works with Kubernetes HPA and similar tools. ## Security ### How are API keys secured? Use environment variables and never commit keys to version control. See [Security Guide](/guides/security). ### Is data encrypted? Yes, all connections use TLS/WSS encryption. ### Can I use my own database? Yes, your agent can connect to any database or service. ## Billing ### How is usage calculated? Based on conversation minutes and AI provider costs. ### Are there rate limits? Yes, varies by plan. See documentation for details. ### Can I get a refund? See our terms of service for refund policy. ## Support ### How do I get help? * Check documentation * Email [support@conversimple.com](mailto:support@conversimple.com) * Join our community ### Where do I report bugs? Email [support@conversimple.com](mailto:support@conversimple.com) with details and logs. ## Next Steps Build your first agent See example agents